Shipping policy
Shipping Policy
Thank you for visiting and shopping at store.ikonboats.com, the official iKon Boats store managed by FiftyToads, LLC. The following terms and conditions constitute our Shipping Policy.
Domestic Shipping Policy
Shipment Processing Time
Standard orders are processed within 1 to 2 business days. Orders placed on Saturdays, Sundays, or holidays will be processed in the order received starting on the next business day.
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Weekend & Holiday Deliveries: Orders are not processed, shipped, or delivered on weekends or public holidays.
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High Volume Delays: If we are experiencing a high volume of orders, processing times may be extended by a few days. Please allow additional transit time for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email or phone.
Holiday Processing Notice: During peak holiday periods, order processing may take slightly longer as our team takes time off and carriers (USPS, UPS, etc.) experience high volume. We appreciate your patience as we work to get your order delivered as quickly as possible.
Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout based on your delivery address and selected shipping method.
PO Boxes and APO/FPO Addresses
FiftyToads, LLC ships to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses where carrier service is available. If a carrier does not deliver to PO Boxes or military addresses, you will be notified at checkout.
Order Tracking & Confirmation
Once your order has shipped, you will receive a Shipment Confirmation email (or text message, if selected) containing your tracking number(s). Tracking details typically update within 24 hours of dispatch.
Damaged or Lost Packages
While FiftyToads, LLC is not directly liable for items damaged or lost during transit, we want to make sure you're taken care of.
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If your package arrives damaged: Please save all original packaging materials and damaged goods before filing a claim. Take clear photos of both the outer box and the damaged items.
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Filing a Claim: You may file a claim directly with the shipping carrier, or reach out to our team at [insert support email/link] within 7 days of delivery so we can assist you with the claim process.
International Shipping
We currently do not ship outside the United States (with the exception of U.S. Territories and APO/FPO/DPO locations).